Privacy Policy

At Nexavro ("we", "us", or "our"), we are committed to protecting the personal information of visitors to our website and users of our interactive gaming platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://nexavro.com.

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, as well as applicable provincial privacy laws.

1. Who We Are

Nexavro is operated by Nexavro Inc., a company registered in Ontario, Canada. Our office is located at 11 Town Centre Court, Scarborough, ON M1P 0B3, Canada. You can reach our Privacy Officer at [email protected] or by calling +1 416-290-0954.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out our contact form or otherwise communicate with us, we may collect:

• Full name
• Email address
• Message content and any attachments

2.2 Information Collected Automatically

When you visit nexavro.com, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location (country/city)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Cookie data (see our Cookie Policy for details)

2.3 Quiz Interaction Data

When you participate in our quizzes, we may collect anonymized quiz scores and completion data to improve our content quality. This data is not linked to any personally identifiable information unless you explicitly provide it.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To reply to messages submitted through our contact form
• Platform improvement: To analyze usage patterns and improve quiz content and user experience
• Security: To detect and prevent fraud, abuse, or unauthorized access
• Legal compliance: To meet our obligations under applicable Canadian laws
• Analytics: To understand how our content is used and to improve it

We do not use your information for targeted advertising, sell your data to third parties, or use it for any purpose inconsistent with this policy.

4. Legal Basis for Processing

Under PIPEDA, we process personal information with your knowledge and consent, except where the law permits or requires otherwise. By submitting a contact form or using our website, you consent to the collection and use of your information as described herein.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings or via our cookie consent banner. Please review our Cookie Policy for full details.

6. Third-Party Services

We may use third-party services including analytics providers (such as Google Analytics) and hosting services. These providers may collect information about your use of our website. We ensure all third-party providers we use maintain appropriate privacy and security standards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are typically retained for up to 24 months. Anonymized analytics data may be retained indefinitely.

8. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for non-essential data processing
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

10. Children's Privacy

Nexavro is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related inquiries, contact our Privacy Officer:

• Email: [email protected]
• Phone: +1 416-290-0954
• Address: 11 Town Centre Court, Scarborough, ON M1P 0B3, Canada